Due to the current climate we are only able to offer limited on-site visits. We can also pick up your device from your location free of charge. Your device will be repaired at our workshop & returned to you as quickly as possible.
Once we have received your request we will give you a call to discuss your requirements. We aim to work with our customers to provide a service that is acceptable to you. We are happy to discuss any PPE & distancing requirements before proceeding with any work.
Our tech rescue remote support application allows our engineers to remotely diagnose and apply fixes to your device. The application uses your active internet connection to give our support centre control of your device. It is important you close any sensitive data before we connect to your device.
As part of our Tech Rescue service if our remote engineer is unable to repair the fault it will be escalated to a on-site visit. You will be notified of any additional charges throughout to avoid any nasty surprises!
Our tech rescue on site support service is for issues that require a field engineer or for customers that prefer more personal face to face service. This service will be required if you have no internet connection or a hardware fault.
- Desktop Repair & Setup
- Laptop Repair & Setup
- Printer Repair & Setup
- Server Repair & Setup
- Networking Problems & Setup
IMPORTANT: COVID19 UPDATE
Due to the COVID 19 outbreak we are only currently offering pickups. We will arrive at your location, disconnect and pickup your equipment. When the repair has been completed at our workshop we will drop off and reconnect your equipment. Your device will be disinfected & safely cleaned for your safety. Before any pickup request is processed we will contact you to discuss any specific requirements that you need. We are happy to discuss any PPE & distancing measures that will suit your specific needs. We are easy to talk to & understand that safety is of the upmost importance at this difficult time.
We are currently offering our pickup service free of charge. All desktop, laptop, printer & server repairs are covered by our pickup service. For networking problems & setup please call us as in most cases this can be done remotely.
Have you lost important data? Our tech rescue data recovery service can help you recover accidentally deleted files.
We use extensive measures to attempt to recover your data. We will do everything we can to recover what has been lost. Depending on the methods used to delete the data it might not be possible to recover it.
We provide cyber security services including virus removal & solutions for keeping your device safe online. In a connected world it is now more important than ever that your device is safe to use online.
We provide a health check service for your devices Is your device running slow? Are you running low on storage? We can give your device a full service check giving you the best performnce possible from your device.
We provide full networking services to keep your devices connected. Are you thinking of setting up a home media centre? Need to share files across your network? Want to upgrade to the latest Wi-Fi 6 technology to future proof your home/business?
We can help with all your networking needs. Including advice on the best ISP options in your area to give you the best performance for your requirements.