our new postal support service - we collect your device by royal mail, we send it back repaired!

This service allows you to send your device by post to us for repair. Once we have received your request, you will be sent an invoice for the diagnostic fee and any additional postage charges. We cover postage up to £10 in value. Once we have received your payment, we will send you a box and packaging with a return label inside. We will give you a date for the package to be picked up by your local postman from your home. Please do not hesitate to contact our post support line on 0117 439 0400 if you have any questions or concerns. Our team are happy to help!